Friends of mine will know I'm a very big fan of the TV show Sports Night (really any of Aaron Sorkin's writing, but Sports Night in particular). Before you read anything I have to say, take a couple of minutes and watch this clip:
I doubt Sorkin knew it when he scripted this (I doubt he knows it now either), but this piece is about how Open Source happens (to be honest, I doubt he knows what Open Source Software is).
This short clip actually makes two profound observations about open source.
First, most contribution are not big things. They're not adding huge new features, they're not rearchitecting the whole system to address some limitation, they're not even fixing a super annoying bug that affects every single user. Nope, most of them are adding a missing sentence to the docs, fixing a bug in a wacky edge case, or adding a tiny hook so the software is a bit more flexible. And this is fantastic.
The common wisdom says that the thing open source is really bad at is polish. My experience has been the opposite, no one is better at finding increasingly edge case bugs than open source users. And no one is better at fixing edge case bugs than open source contributors (who overlap very nicely with open source users).
The second lesson in that clip is about how to be an effective contributor. Specifically that one of the keys to getting involved effectively is for other people to recognize that you know how to do things (this is an empirical observation, not a claim of how things ought to be). How can you do that?
This all works in reverse too, projects need to treat contributors with respect, and show them that the project is worth their time:
Remember, Soylent Green Open Source is people
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